SERVPRO of Lake Charles Policy
SERVPRO of Lake Charles is always here for you in your time of need. We have the training and experience needed to get you through any size disaster. We know that when the unexpected happens, you need someone you can rely on and trust for help. An immediate response is a crucial part in getting things back to, Like it never even happened.
Our Service Policy ensures that we:
- Contact you within 1 hour from the first notice of loss, to arrange for service.
- Are on-site to begin mitigation services within 4 hours of notification.
- Provide verbal and possibly written briefing of services needed within 8 hours of on-site arrival.
If a disaster occurs, we are always here for you! Call us 24/7/365 at (337) 478-1133.
Please note: Exceptions to our service response times may apply if a storm event occurs.